Projects
Miko Chess Redesign
Usage up 40% among the intended age group
Adapted a complex adult chess product into a playful experience for kids ages 3–6, validated through moderated usability testing with families rather than assumptions about what "kid-friendly" meant.
Parent First-Time Experience (FTUX)
Week-one engagement up 25%
Introduced a way through which parents explore Miko's capabilities for the first time — the moment that makes parent trusts the product enough to keep going, as per their own needs.
Progress Report of Child for Parents
Usage Improvement by ~19%
Improved and introduced new ways through which parents can have a detailed view on learning aspect of their child with Miko's usage, thereby increasing trust of the parents on the product.
Easy Management
Decrease in customer support queries by ~21%
Designed a central management area for all the products of a parent, how they link to each child's profile, and other key actions.